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Checkout Error: If a red error message appears during checkout while making a payment, please send us a message with your email address and a screenshot of the checkout page, ensuring the error box is included.

UnPaid Invoice: If your subscription shows as unpaid despite payment, please send us a message with a screenshot of the invoice from your payment platform (bank, PayPal, etc.). Ensure the invoice description displays the invoice number on our platform.

Refund Request under Guarantee: You can request a refund within the guaranteed period offered with each subscription. To initiate the refund process, send us a message and provide a valid reason for your request.